YOUR YOGA RETREAT
-Terms & Conditions & Covid-19 Policy
Feel relaxed with our book with confidence policy ~ Portugal
The following booking conditions apply to all our yoga retreats whether booked under Transform to Bliss or Joanne Merlini Yoga. Please read carefully when considering booking your retreat with us.
In these booking conditions the 'retreater' means all persons booked on our retreats..
To alleviate travel concerns during these uncertain times you can now book your retreat with us in confidence, knowing you have the choice of a full refund or your booking moved to another retreat if possible this year or next up to 14 days before the start of your retreat. This applies to your booking with us only (this does not include, taxis, flights, tests, etc)
PAYMENTS & BOOKING YOUR RETREAT
To make a booking, you must confirm to us in writing you would like to book, and make the deposit payment.
We will confirm the booking with you by email once your deposit payment has been received. The prices stated for the retreat include the Yoga Itinerary, accommodation and meals as described (excluding meals eaten out of the retreat space).
Prices do not include your travel, insurance of any kind or any other item not specifically referred to in the itenary.
Payment method is by bank transfer or Paypal.
Bookings made 8 weeks before the 1st retreat day requires a deposit - the amount is retreat dependent (please see specific retreat info). The retreater will then be notified by email of the balance owing which is due 6 weeks before the retreat commences, unless otherwise agreed.
The deposit of the yoga retreat is payable at the time of booking and will only be refunded should we (Transform to Bliss/Joanne Merlini Yoga) cancel the retreat.
For bookings made less than 6 weeks before arrival, the full amount of the yoga retreat is payable to confirm the booking - unless otherwise agreed. Payments for external or additional items booked on a retreaters behalf are payable in full at the time of booking.
The retreater making the booking shall be liable for full payment for all those retreaters to whom the booking applies and for any other person subsequently added to the booking unless otherwise agreed.
These terms and conditions, deposit payment & written confirmation of booking form the basis of the contract between the retreater and Transform to Bliss/ Joanne Merlini. In all cases, the retreater accepts that it is their responsibility to check the details carefully. All discrepancies must be brought to the attention of Transform to Bliss / Joanne Merlini Yoga in writing, within 7 days of the booking/deposit payment.
ALTERATION OF THE YOGA RETREAT BY THE RETREATER
Amendments or alterations to a booking must be made in writing to us. The retreater will be advised of any changes in costs that might occur as a result.
ALTERATION OF THE YOGA RETREAT BY TRANSFORMTOBLISS/ JOANNE MERLINI YOGA
Should any significant alteration to any yoga retreat for which a booking has been made become necessary, the retreater shall be informed. The retreater shall be offered the choice of accepting the alteration, or a full refund of monies paid, as long as the client has not yet arrived on retreat.
CANCELLATION OF THE YOGA RETREAT BY TRANSFORMTOBLISS/ JOANNE MERLINI YOGA
If through circumstances beyond our control, we are forced to cancel a booking, the client may choose a full refund or accept an equivalent retreat.
Circumstances beyond our control do not include events amounting to “force majeure”. Force majeure means unusual and unforeseen events such as war, threat of war, riot, terrorism, natural disasters, fire, technical problems or accidents with airports, ports or transport, inclement weather or governmental action. Transformtobliss/ Joanne Merlini Yoga shall have no responsibility or legal liability to compensate the client for loss of opportunity to attend the yoga retreat.
Book in Confidence
COVID_19 ~ Should we feel the need or be forced to cancel the retreat, your payment will either be transferred to another date, to 2022 or be completely refunded.
Should you need to cancel the retreat due to flight restrictions, testing, quarantine ~ we can offer a full refund up to 14 days before your arrival date.
Please also note, a visa to travel to Portugal may be required, as may tests. These will be your responsibility, although of course we will help in any way we can & have connections with a test centre in Luz (5 mins drive).
CANCELLATION OF THE YOGA RETREAT BY THE RETREATER
Cancellations must be received in writing.
A cancellation made more than 60 days before arrival, we will offer a full refund minus your deposit.
A cancellation made within 60 – 45 days before arrival, you will receive 50% refund (not including the deposit)
A cancellation made less than 45 days before arrival or no-show will automatically considered as non-refundable.
PERSONAL INJURIES OR MEDICAL CONDITIONS
We will ask you for previous medical conditions to ensure we adapt our classes accordingly and avoid anything that may cause harm. This is your responsibility to inform us on the medical/information questionnaire emailed to you before the retreat.
We cannot be held responsible for any mishap to clients or their property and in particular for the consequences of the effects of strikes, wars, acts of terrorism, riots, robbery, sickness, quarantine, government intervention or other such happenings.
We strongly advise you take out appropriate insurance at the time of booking.
LIABILITY OF THE RETREATER
All retreaters undertake to behave in such a manner as to cause no damage, distress, danger or annoyance to other retreaters, property and/or any third party. The contract of any retreater in breach of this clause shall be terminated immediately and we shall have no further contractual obligations. In circumstances reasonably deemed by us to be extreme, including significant damage, significant antisocial behaviour or illegal activities; Transformtobliss/ Joanne Merlini Yoga reserve the right to cancel the yoga retreat & request the retreater to leave the retreat without compensation.
The retreater undertakes to report any damage, deliberate or accidental damage to Transformtobliss/ JoaneMerlini Yoga & we reserve the right to recover from the retreater the cost of any repairs or replacements following damage caused by the retreater.
It is a condition of booking that retreaters have appropriate insurance at the time of booking. This insurance must cover all activities chosen during the retreat and cover public liability, property damage and its contents, cancellation of the retreat and the cost of assistance, including repatriation, in the event of accident or illness.
We do not provide any travel, sports or other insurance to our retreaters. Ensuring you have the right cover for any potential accident, mishap or illness that occurs during your retreat is your own responsibility. We also advise you should obtain adequate cover for your personal items. The retreater also understands that passport, visa and immigration requirements are managed by them, and we do not offer these services or any required Covid_19 testing.
We will not be held liable, nor pay any compensation, in the event of any injuries, deaths, losses, damages, costs or any other manner of claims if they arise due to the acts or omissions of the person or persons affected, or the acts or omissions of third parties unaffiliated with the service provisions covered within and defined by these terms if they were unavoidable or unforeseeable , or unforeseeable or unusual circumstances which are beyond the control of us or our suppliers, resulting in consequences that could not have been avoided regardless of all due care.
SERVICES PROVIDED BY THE THIRD PARTIES
Bookings for extra excursions/services, such as airport transfers, excursions, restaurant bookings, sauna/steam, treatments made on your behalf by Transformtobliss/ Joanne Merlini Yoga are subject to the terms and conditions laid down by the provider of the service. Transformtobliss/ Joanne Merlini Yoga do not warrant the standard or performance of any extra services. The retreater takes full responsibility for satisfying themselves as to the quality and the provider’s ability to execute the services in advance and will address any grievance about the extra services by approaching the respective provider(s) directly.
Weather conditions may affect the itinerary. Some of the activities during the yoga retreat may be impacted due to weather conditions. If we suspect weather conditions are not appropriate, we might reschedule the activities. If it is not possible to reschedule, we will cancel the activities.
In the unlikely event that difficulty arises during your yoga retreat you should advise Transformtobliss/ Joanne Merlini Yoga who will endeavor to resolve the difficulty.
Please note that no liability can be accepted for any complaint where a retreater has not followed this complaints procedure.
WEBSITE INFORMATION & ACCURACY
All reasonable care has been taken to ensure that the descriptions, facts and opinions on our website are correct to the best of our knowledge.
USE OF TRANSFER SERVICE
Transformtobliss/ Joanne Merlini Yoga will make all reasonable endeavors to ensure that a transfer service is available for your yoga retreat should you request one, however we will not be liable if for any reason the Service is not available at the time requested, nor will we be responsible for in any way compensating the client. We will of course, endeavor to offer a suitable time for both Transformtobliss/ Joanne Merlini Yoga & the retreater
It is the retreaters responsibility to advise of any food allergies & intolerences in their health questionnaire.
We will endeavor to ensure dietary requirements are met based on this information.
We do not share customer details with any 3rd parties without your express consent, and then only in order to facilitate the booking of 3rd party services such as excursions, treatments, restaurant bookings. Please refer to our privacy page for further information.
These terms and conditions and the contract to which they apply are governed in all respect by English law and as such shall be subject to the exclusive jurisdiction of the courts of England.
By booking a retreat with us, you agree to these Terms & Conditions.
"I love how you tailor the classes to everyone's different abilities & I felt included as a beginner, Thank you!"